Why are Keyholding Services so important to you ? - Infinitus Security is a Cornwall based security company that works with both local and national contracts

Why are Keyholding Services so important to you ?

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A violent and shocking court case has highlighted the need for keyholding professionals. The keyholder of a social club in Swindon was assaulted by two men as he locked up the premises one night.

The pair threatened to stab the keyholder if he didn’t hand over the keys, and he was forced to open the club and disable the alarm, whilst they raided the safe.

The safety of staff when keyholding is set out by the Health and Safety Executive under the Lone Worker Health and Safety. It states: “It is the employer’s duty to assess risks to lone workers and take steps to avoid or control risk where necessary”. The government has produced a leaflet on good practice for employers to consider for the lone worker, titled Working Alone in Safety.



Infinitus Security will respond to your alarm being activated, taking the hassle out of a person from your business having to respond to false alarm activations and the dangers of responding to serious incidents. Due to the ACPO policy, directives from the HSE (Health & Safety Executive), the Corporate Manslaughter Act, insurance stipulations and current crime levels, using Infinitus Security as a professional keyholding company and alarm response service is becoming ever more commonplace, and in certain instances, viewed as a business necessity.

It is imperative that small business’ with a monitored intruder alarm have at least two named key holders that are contactable 24/7 in the event of an intruder alarm activation.

A keyholder must:

  • Be available and carry the business’ keys 24/7
  • Understand the mechanics of how to operate the alarm system
  • Always have in possession relevant emergency contact details in the event of a serious incident